FAQs


Amusement Park

Q. What are the timings to visit the Amusement Park?
A. The timings are 11.30 AM TO 20.00 PM , Monday – Sunday
Q. What are the entry charges to the park?
A. Click here to see Amusement Park entry charges.
Q. Can one buy a ticket using debit or credit card?
A.Yes, Debit/Credit card machines available at the counters
Q. Can we book tickets online?
A. Yes tickets could be booked online Book Now
Q. Is smoking allowed inside the park?
A. No
Q. Is the Park open during Monsoons?
A. Yes, The park will be closed after prior information
Q. Can I bring a pet?
A. No
Q. Is outside food allowed inside the park?
A. No
Q. What are the various food options in the park?
A. Variety of meals are available inside the park. Please click here for in park dining options.
Q. Which Rides are suitable for the small kids?
A. Children below the height of 90 cms will not be permitted on the rides.
Q. Do you have a baggage counter facility in the Amusement Park?
A. No
Q. In case of emergency do you have first aid facilities in the park?
A. We have basic first aid facility available in the medical room – in case of serious concern – injured/ sick person would be transfer to the nearest hospital of Noida.
Q. What are the right clothes to be worn in the Amusement Park?
A. Sarees/Lungi are not allowed on Feedback, Fast Forward, Big Beat, Rockin Roller and Go Karting due to safety reasons.
Q. Is there WIFI facility in the park?
A. No
Q. Is there ATM facility available in the park?
A. Yes Bank, inside the Kidzania premises
Q. Can one upgrade their ticket (already bought) to the combo offer or any other offer?
A. No
Q. Is the entry ticket to the Amusement Park refundable?
A. No
Q. If I exit the Amusement Park can I get back in without paying again?
A. No
Q. Can one celebrate their birthday or organize a corporate party inside the park?
A. Yes, For information on the same , please contact at our toll free no. : 1800 103 1415
Q. What is the minimum no. of people required for a group booking/birthday celebration/corporate party?
A. 20
Q. If a person loses their personal belongings, is there any lost and found counter?
A. Yes
Q. Is there any MEMBERSHIP offer for the park?
A. For membership, please buy the PASSPORT. For details click here
Q. Is the Parking free or chargeable? Where to park the vehicle?
A. Parking is chargeable, You can park your car either at TGIP Mall parking or MG 11 Parking area
Q. How do I find about the events happening in the park?
A. For events please visit the Event page on the website.

WaterPark

Q. What are the timings to visit the Water Park?
A. Monday to Friday 11:00 AM - 7:00 PM, Saturday-Sunday 11:00 AM - 7:00 PM. (Water Park is closed for Winter Season and scheduled to reopen in March, 2019.)
Q. What are the entry charges to the park?
A. Click here to see waterPark entry charges.
Q. What do I do if I am having trouble retrieving my internet tickets?
A. Wait for the confirmation mail and note down the Transaction Id and Itinerary No. For further information call us at 1800-103-1415
Q. Can we book tickets online?
A. Yes tickets could be booked online.Book Now
Q. Can I buy a ticket using debit or credit card?
A. Yes, Debit/Credit card machines available at the counters
Q. Is the Park open during Monsoons?
A. Yes, Until any prior notice
Q. What all months are Water Park open?
A. March to October
Q. Is smoking allowed inside the park?
A. No
Q. Is outside food allowed inside the park?
A. No
Q. What are the various food options in the park?
A. Variety of meals are available inside the park. Please click here for in park dining options.
Q. What is the Height Criteria for the Slides?
A. There is different height criteria for all slides inside the park. click here for more info.
Q. Which slides are suitable for small kids?
A. Attractions like little splash, lazy river, wave pool, splash safari, big splash and underwater world are suitable for small kids
Q. Are lockers available for rent?
A. Yes, Lockers are available for rent at Rs.300 (Rs.100 rent and Rs.200 security deposit), Rs. 100 per baggage
Q. Do you have changing facilities?
A. Yes. There are separate facilities for men and women.
Q. Are towels and costumes available on rent or we have to purchase them?
A. You can purchase costumes also and you can rent out costume and towels. For prices,
Cloths.jpgClick here
Q. Can we get our own costume and towel?
A. You can purchase costumes also and you can rent out costume and towels. For prices,
Cloths.jpgClick here
Q. Is there WIFI facility in the park?
A. No
Q. Is there ATM facility available in the park?
A. Yes Bank, inside the Kidzania premises
Q. Can one upgrade their ticket (already bought) to the combo offer or any other offer?
A. No
Q. The entry ticket to the Waterpark refundable?
A. Yes, if purchased online
Q. If I exit the Waterpark can I get back in without paying again?
A. No
Q. Can one celebrate their birthday or organize a corporate party inside the park?
A. Yes, For information on the same , please contact at our toll free no. : 1800 103 1415
Q. What is the minimum no. of people required for a group booking/birthday celebration/corporate party?
A. 20. For more info, click here
Q. If a person loses their personal belongings, is there any lost and found counter?
A. Yes
Q. Is the Parking free or chargeable? Where to park the vehicle?
A. Parking is chargeable, You can park your car either at TGIP Mall parking or MG 11 Parking area
Q. How do I find about the events happening in the park?
A. For events please visit the Event page on the website.

General Enquiries

Q. Can a person with disabilities enter the amusement and Water Park?
A. Yes
Q. Is there any special discount on ticket prices for disabled kids or adults?
A. There isn’t any special discount on ticket prices for disabled kids & adults.
Q. Can I rent a wheelchair in the Amusement Park and Water Park?
A. Wheelchair is provided for free of cost.